User feedback

We welcome all feedback about CMC. It makes it very rewarding for us to know when people are happy with the service. We also use any opportunity to learn from issues, mistakes or errors, which in turn is utilised to reduce future risks and improve patient outcomes.

Have your say

At Coordinate My Care we are committed to safety, quality and excellent clinical experiences for both patients and clinicians.

We welcome all feedback about CMC. It makes it very rewarding for us to know when people are happy with the service. We also use any opportunity to learn from issues, mistakes or errors, which in turn is utilised to reduce future risks and improve patient outcomes.

    Excellence Reporting

    For immediate technical issues please contact the CMC service helpdesk on coordinatemycare@nhs.net Monday-Friday 9am-5pm

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    Incidents / Issues

    For immediate technical issues please contact the CMC service helpdesk on coordinatemycare@nhs.net Monday-Friday 9am-5pm

      System and / or Service Improvement Suggestions

      For immediate technical issues please contact the CMC service helpdesk on coordinatemycare@nhs.net or 020 7811 8513 Mon-Friday 9am-5pm


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      Before CMC, care planning was a gargantuan task. It has cemented relationships between the core teams.

      Shahid Dadabhoy

      CMC is a great opportunity to bridge the gap between hospital and community services.

      Clinical Nurse Specialist

      Integrating the IT systems is a huge boost to joining up the care.

      IT Specialist

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