Office of London Clinical Commissioning Groups
Coordinate My Care is commissioned and funded by the Office of London Clinical Commissioning Groups (CCGs).
The Office coordinates and supports the 32 London CCGs which represent all the health and social care professionals across London, including 1400 GP practices, to ensure the best possible health outcomes for their patients.
London Ambulance Service
The London Ambulance Service (LAS) is one of the original supporters and partners of the CMC service.
LAS helped to design the ‘urgent care summary screen’ which is the headline news that all paramedics can access as they attend to a patient. The organisation has also recently invested in iPad devices for frontline crew to support access to CMC.
CMC has a long relationship with NHS 111 and its providers across London.
All of these teams have worked tirelessly on implementing a “flagging system” which means that, as a call comes in, the handler is automatically alerted to the fact that the caller has a CMC urgent care plan. The call handler can then give guidance and support, according to the care plan.